Smart Digital Solutions for Hotels and Resorts
Rachana Infotech provides tailored IT solutions for the hospitality industry, helping hotels, resorts, and serviced apartments enhance guest experiences, streamline operations, and boost profitability. From property management systems to digital check-ins and integrated billing, Rachana’s hospitality tech is built to deliver seamless service across departments while maintaining data security and operational efficiency.
Our Hospitality IT Capabilities
- Property Management Systems (PMS)
Centralised software for managing reservations, check-ins/check-outs, room assignments, and housekeeping schedules. - Online Booking & Channel Management
Real-time room availability and pricing updates across OTAs, direct booking websites, and travel aggregators. - Guest Experience Applications
Mobile apps or web portals for self-check-in, room service requests, concierge communication, and feedback collection. - Billing & POS Integration
Seamless billing across departments—restaurant, spa, room service—linked to the central guest folio. - Wi-Fi & IT Infrastructure Deployment
End-to-end setup of secure Wi-Fi networks, server rooms, surveillance systems, and access control. - CRM & Loyalty Programs
Customer relationship tools to track guest preferences, automate marketing, and manage loyalty programs.
Benefits
- Improved guest satisfaction through tech-enabled service
- Operational efficiency across front desk, housekeeping, and billing
- Greater revenue through optimised bookings and promotions
- Data-driven decision-making using integrated reports and dashboards
- Secure and scalable IT backbone tailored to hospitality needs